Privacy Policy

UK Home Saver respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains what information may be collected when you visit UK Home Saver, why we use it, how it may be shared, how long it may be retained, and the rights available to you.

Who We Are

UK Home Saver is a UK-focused website providing practical information about household costs, energy, heating, household bills, broadband, mobile services, appliances and related topics.

Website: ukhomesaver.co.uk
Contact: hello@ukhomesaver.co.uk

For privacy-related enquiries, requests or complaints, please contact us using the email address above.

Information We Collect

Depending on how you use the website, we may collect or process:

  • your name;
  • your email address;
  • the subject and contents of messages you send to us;
  • your IP address;
  • browser and device information;
  • pages requested or visited;
  • dates and times of visits;
  • server, security and diagnostic information;
  • cookie or similar-technology identifiers where applicable; and
  • information generated through analytics or advertising services where those services have been enabled.

We do not ask visitors to provide sensitive personal, banking, payment or account information through our contact form.

Information You Provide to Us

If you contact UK Home Saver through our contact form or by email, we use the information you provide to:

  • respond to your enquiry;
  • deal with feedback or corrections;
  • communicate with you about your request;
  • maintain reasonable records of correspondence; and
  • protect the website against misuse, spam or fraud.

For ordinary enquiries, we generally rely on our legitimate interests in communicating with people who contact us and operating the website effectively.

Technical and Security Information

Our website hosting and technical systems may automatically process information such as IP addresses, browser details, timestamps, server requests and security logs.

We use this information where necessary to operate, maintain, troubleshoot and secure the website and to prevent abuse.

Our legitimate interests include maintaining the security, reliability and proper operation of UK Home Saver.

Cookies and Similar Technologies

UK Home Saver may use cookies and similar storage or access technologies.

Some technologies may be strictly necessary for the website to operate or remain secure.

Other technologies, including certain analytics and advertising technologies, are not strictly necessary. Where UK law requires consent, these technologies will not be used until the visitor has been given appropriate information and has made a valid choice.

Visitors will be able to manage relevant choices through our consent controls.

The ICO generally requires websites to explain what non-essential cookies do and obtain valid consent before setting them. ICO

Analytics

UK Home Saver may use analytics services to understand how visitors interact with the website, for example which pages are visited and how the site performs.

Where an analytics service requires consent for cookies, device storage or related processing, it will be subject to our consent mechanism before those technologies are activated.

Analytics information may include device information, IP-derived information, browser information and information about interactions with the website.

Google AdSense and Advertising

UK Home Saver intends to use Google AdSense to display advertising.

When Google AdSense is active, Google and participating advertising technology providers may collect, receive or use information as a consequence of advertising being served on this website.

This may involve technologies and information including:

  • cookies;
  • web beacons or pixels;
  • IP addresses;
  • browser or device identifiers; and
  • information about interactions with advertisements and web pages.

Third parties, including Google and advertising technology providers, may place and read cookies on visitors’ browsers or use web beacons, IP addresses and other identifiers in connection with advertising.

Google explains that AdSense cookies may be used for purposes including advertising relevance, advertising measurement and avoiding repeatedly showing the same advertisements. Google Help

Where required, visitors will be given a choice about advertising cookies and personal-data processing through an appropriate consent management platform.

For visitors in the UK, EEA and Switzerland, we intend to use a Google-certified Consent Management Platform (CMP) that integrates with the IAB Transparency and Consent Framework where required by Google’s publisher rules. Google Help

Consent Choices

Where processing depends on your consent, you may:

  • accept;
  • refuse;
  • change your preferences; or
  • withdraw your consent.

Withdrawing consent does not affect processing that lawfully took place before consent was withdrawn.

When our advertising and analytics systems are activated, a method for reopening or changing cookie and privacy preferences will be available on the website.

How We Share Information

We may disclose limited personal information to organisations that help us operate the website, including categories such as:

  • website hosting providers;
  • email providers;
  • security and anti-spam providers;
  • technical service providers;
  • analytics providers;
  • advertising providers; and
  • professional advisers or authorities where disclosure is legally required.

We only intend to share information where necessary for the relevant service, our legitimate business purposes, compliance with consent choices, or legal obligations.

We do not sell visitors’ personal information.

International Data Transfers

Some technology, analytics, hosting or advertising providers may process information outside the United Kingdom.

Where UK data-protection law requires safeguards for an international transfer, we expect the relevant transfer mechanism or other lawful safeguard to be used.

Information about particular providers and their international-transfer arrangements may also be available in their own privacy documentation.

How Long We Keep Information

We do not intend to retain personal information for longer than reasonably necessary.

The retention period depends on why the information was collected.

For example:

  • contact correspondence may be retained while an enquiry is dealt with and afterwards where reasonably necessary for record keeping;
  • technical and security logs may be retained for periods necessary to maintain security, investigate incidents and operate the website; and
  • analytics and advertising information may be retained according to our settings and the applicable provider’s retention arrangements.

Information may be retained for longer where necessary to establish, exercise or defend legal claims or meet a legal obligation.

Your Data Protection Rights

Depending on the circumstances and applicable law, you may have rights including the right to:

  • request access to personal information held about you;
  • request correction of inaccurate information;
  • request deletion of information in certain circumstances;
  • request restriction of processing;
  • object to certain processing;
  • request data portability where applicable; and
  • withdraw consent where processing is based on consent.

Not every right applies in every situation.

To exercise a right, contact:

hello@ukhomesaver.co.uk

Your Right to Object

Where we rely on legitimate interests to process your personal information, you have the right to object to that processing in applicable circumstances.

Contact us at hello@ukhomesaver.co.uk if you wish to make an objection.

This deserves its own visible section because ICO guidance says the right to object should be brought clearly and separately to people’s attention when relevant. ICO

Data Protection Complaints

If you have a concern about how UK Home Saver handles your personal information, please contact us first at:

hello@ukhomesaver.co.uk

We will consider privacy and data-protection concerns and respond as appropriate.

You also have the right to raise a concern or complaint with the Information Commissioner’s Office (ICO), the UK’s data-protection regulator.

Third-Party Links

UK Home Saver may contain links to websites operated by third parties.

We are not responsible for the privacy practices, security or content of external websites. Visitors should review the privacy information provided by those websites.

Children’s Privacy

UK Home Saver is intended for a general audience and is not designed specifically to collect personal information from children.

If we become aware that personal information has been provided in circumstances requiring additional protection, we will take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy when:

  • the website changes;
  • new services are introduced;
  • analytics or advertising providers change;
  • legal requirements change; or
  • our data-handling practices change.

The Last updated date at the top of this page will be changed when material amendments are made.

Contact Us

For questions about this Privacy Policy or how personal information is handled, contact:

UK Home Saver
Email: hello@ukhomesaver.co.uk

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